Privacy Policy

Effective Date: 07/07/2025

This Privacy Policy describes how Agile Car Rental ("Agile", "we", "our") collects, uses, and protects your personal information. By using our website, mobile app, or rental services, you agree to the practices outlined here.

1. Information We Collect

• Full name, phone number, email, and address
• Driver’s license, insurance, and payment information
• Rental history and preferences
• Technical data like IP address and browser type
• Usage information via cookies or analytics tools

2. How We Use Your Information

We use your information to:

• Process and manage rental reservations
• Send booking confirmations, reminders, and return instructions (SMS or email)
• Verify identity and process payments
• Improve user experience and vehicle service quality
• Comply with legal and regulatory requirements

With your explicit consent, we may:

• Send promotional offers and discounts via SMS or email
• Show you relevant ads and retargeted content online
• Analyze customer trends to improve marketing and service offerings

3. Data Sharing

We do not sell or rent your personal information to third parties. We may share your information only with:

• Trusted service providers (e.g., payment processors, hosting platforms, messaging platforms like Twilio)
• Government or law enforcement when required by law

All third parties are contractually required to protect your data and may only use it for the services we authorize.

4. Cookies & Analytics

We use cookies, pixels, and analytics tools (such as Google Analytics) to:

• Understand how users interact with our website
• Improve website functionality and performance
• Deliver relevant ads (with your permission)

You can manage or disable cookies in your browser settings.

5. Retention of Data

We retain personal information only as long as needed to:

• Fulfill services and reservations
• Comply with legal or regulatory obligations
• Resolve disputes or enforce agreements

6. Your Privacy Choices

• To stop marketing emails: click “unsubscribe” in any email
• To stop SMS texts: reply STOP at any time
• To access or delete your data: contact us at info@agilecarrental.com

Please note: You may still receive transactional messages related to your rental (e.g., confirmations or instructions).

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

8. Data Security

We follow industry best practices to protect your information from unauthorized access or disclosure. However, no method of data transmission is 100% secure. We urge you to protect your account credentials.

9. Contact Us

If you have any questions, please contact us:

• Email: info@agilecarrental.com
• Phone: (340) 626-9224 or (954) 390-1560